Welcome to FASTICH. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. INFORMATION WE COLLECT

When you visit FASTICH or place an order, we collect certain information to provide you with the best experience:

• Order Information: Name, billing address, shipping address, payment information, email address, and phone number.

• Device Information: IP address, web browser type, and time zone (collected via cookies and log files).

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Fulfill Orders: Process payments, arrange shipping (from New Delhi, India), and provide order confirmations/updates.

• Communication: Respond to your queries sent to query.fastich@gmail.com and provide customer support.

• Security: Screen orders for potential risk or fraud.

• Optimization: Improve our website performance and marketing efforts.

3. DATA RETENTION

When you place an order through FASTICH, we will maintain your Order Information for our records unless and until you ask us to delete this information.

4. SHARING YOUR INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example:

• Shipping Partners: To ensure your order reaches you within the 3-6 business day window.

• Payment Processors: To securely handle your transactions.

• Compliance: We may share information to comply with applicable laws and regulations or to protect our rights.

5. YOUR RIGHTS

If you are a resident of certain territories, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us at the email provided below.

6. QUALITY CHECK (QC) & RETURNS

As per our Return and Exchange Policy, personal data related to your order (Order ID and condition of goods) will be used during our mandatory Quality Check (QC) process to determine the eligibility of returns or exchanges.

7. CONTACT US

For more information about our privacy practices, or if you have questions, please contact our customer service team during our operational hours (Mon-Sat, 11:00 AM – 7:00 PM IST).

Email: query.fastich@gmail.com Address: New Delhi, India